Website Management, What is it (and How Much Does it Cost)?

Website management is a range of activities performed either programmatically or by a website manager with the goal of keeping a website up and running. These activities can include host migrations, data migrations, domain migrations, certificate and domain renewals, content updates, website backups, database backups, software management, hosting management, but can also vary based on the category of website you manage. This guide examines website management and its cost with input from an expert.

Here's the overview:

  • Website Management Expert provides their take on website management.
  • Website Categories exist from simple static sites to complex web applications. Let's categorize them before looking at the cost of managing each type.
  • Budgeting for Website Management requires foresight and planning. Lets breakdown what is essential and what is optional.

Website Management Expert

The owner of WPCharger, a service for WordPress site management, defines the essence of website management succinctly:

"I define website management as the actions necessary to keep a website functional, relevant, and secure. The desired outcome is to maximize the achievement of the website's goal."

This perspective highlights the importance of a proactive and goal-oriented approach to website management, making sure that your site stays up and continues to serve its purpose.

Website Categories

Before understanding the cost of website management, we need to understand the range of websites that exist. Knowing this helps you see where your website falls in terms of required maintenance and the approximate cost associated.

Here's a breakdown of the types of websites that exist:

Website CategoryWebsite ExamplesMaintenance ActivityMaintenance Cost
Pure Static WebsitePersonal blogs, portfolios, small business landing pages with little to no content production. Technologies: HTML, CSS, JavaScript, Frontend Frameworks, Static Site Generators.Domain renewal, TLS/SSL certificate renewal, occasional content update, basic SEO optimization.Low
Static Website with Backend ServicesWebsites using APIs for email, CMS via headless CMS platforms, basic e-commerce with payment gateways. Libraries: Axios, Fetch API.API management, security updates for third-party services, content updates.Low to Moderate
Managed Website PlatformsWebsites and e-commerce platforms on Squarespace, Wix, Carrd, Weebly, Shopify. Features: Templated designs, drag-and-drop interface, comprehensive store management, no coding needed.Platform-specific updates (handled by provider), content updates, utilizing new features/tools offered by the platform.Low to Moderate
Customizable Platforms (Semi-custom CMS)Drupal, Joomla, Magento, advanced WordPress development with custom themes and plugins.Plugin/theme updates, security patches, content management.Moderate
Dynamic Website (i.e., Web Application)Social networks, online forums, real-time applications. Frameworks: Ruby on Rails, Django, ASP.NET, PHP/Laravel, React/Angular with backend APIs.Server management, database maintenance, continuous integration/continuous deployment (CI/CD), regular feature updates, security measures.Moderate to High

Note on Maintenance Cost:

  • Low: Minimal maintenance costs, primarily involving domain renewal and basic hosting fees. Static websites often require less frequent updates and have fewer security concerns, keeping ongoing costs low.
  • Low to Moderate: Includes the basic costs associated with low maintenance websites but may incur additional expenses for third-party services or APIs subscriptions used by the site. While still relatively low, these sites might require occasional updates or maintenance to integrate with these external services. Managed website platforms fall into this category for most users, with costs covering hosting, security, updates, and support all bundled into the subscription fees. These platforms offer scalable plans that can start low and increase with the addition of features or as the website grows, making them an affordable option for small businesses and personal sites. However, the addition of advanced features, e-commerce capabilities, and significant customizations can lead to higher costs within this range.
  • Moderate: Maintenance involves regular updates to content, themes, and plugins, which can incur costs for licenses or developer time. Hosting requirements may also be more demanding than static sites, leading to higher hosting fees. Security updates and backups are more critical, adding to the maintenance effort and cost.
  • Moderate to High: Dynamic websites and web applications typically face higher maintenance costs due to their complexity. This includes server management, database upkeep, regular content updates, security measures, and potentially scaling resources to handle traffic. Development resources may be needed on an ongoing basis to add features, fix bugs, and ensure the site runs smoothly.

Budgeting for Website Management: Distinction Between Initial Setup and Ongoing Maintenance

There is a distinction between the initial cost of a website and the cost of ongoing maintenance. While both are of course important, ongoing maintenance cost is often overlooked. Let's review both then focus on the ongoing maintenance cost.

Initial Setup

The initial setup of a website involves all the upfront costs in time and/or money to get your site accessible online. Let's break it down by the required and optional:

Required cost across all website categories:

  • Domain Registration: The first step is purchasing your website's domain name. This cost is unavoidable and is a yearly expense to maintain ownership of the domain.
  • Hosting Setup: Every website needs to be hosted on a server to be accessible to the public. The cost varies based on the type of hosting service you choose, ranging from hosting on your own server at home, shared hosting plans suitable for smaller, low-traffic sites to more expensive dedicated servers for high-traffic or resource-intensive sites.
  • Initial Content Creation: The substance of your website—its content—can encompass a wide range of materials including text, images, and videos. The initial setup might involve using a pre-designed theme or template, using a website builder, or simply starting with a single index.html file for the most basic websites. The extent and complexity of content creation will impact the cost, but having some form of content is essential.

Optional:

  • Web Design and Development: If you're aiming for a unique look or need specific functionalities that go beyond what pre-made themes or templates offer, you might consider investing in custom web design and development. The costs here can vary widely, influenced by the complexity of the design, the number of pages, and the specific functionalities required. Costs associated with hiring designers and developers to create your site will determine the extent of this expense.
  • Advanced SEO and Marketing: Advanced SEO and Marketing: Beyond basic SEO, investing in advanced search engine optimization strategies, pay-per-click advertising, social media marketing, and content marketing can significantly increase your website's visibility and traffic. Costs may include professional SEO services, advertising budget, and tools for keyword research and analytics.
  • Premium Themes, Plugins, Templates, and Services: The internet makes available premium resources that can significantly elevate your website. This includes sophisticated web templates, advanced plugins, and themes for various platforms, as well as subscriptions for specialized services such as email marketing platforms, customer relationship management (CRM) tools, and analytics software. Investing in these premium resources provides dedicated support and often more comprehensive features compared to free alternatives.
  • Professional Content Creation: High-quality, engaging content can help with attracting and retaining visitors. Some websites invest in professional writing, photography, videography, and graphic design to produce compelling content.
  • E-commerce Capabilities: For websites that sell products or services online, incorporating e-commerce capabilities is common. Costs may involve setting up online payment processing, inventory management, and shopping cart technology, as well as additional security measures to protect customer data.

While listed as "optional," some of these expenses may be essential for your specific website, depending on its goals. For instance, e-commerce sites will find investment in advanced SEO, marketing, and premium e-commerce functionality not just beneficial but critical. Similarly, websites aimed at providing a rich user experience might require investment in custom functionality, professional content creation, and premium design elements. It's important to evaluate these costs in the context of your website's specific needs.

Ongoing Maintenance

Now let's focus on the cost of ongoing maintenance. From the set of costs for the initial setup there are a few that persist as long as the website is accessible online. Let's break down these costs:

Absolutely Required Maintenance Costs:

ExpenseAnnual CostCost Note
Domain Renewal$10 - $20Varies by registrar and domain extension.
Basic Hosting$0 - $300Depends on the hosting package/provider and the type of website you run. Purely static webpages are known for their low cost to host most likely close to $0 while complex web applications that depend on a database can be more expensive.
SSL/TLS Certificate Renewal$0 - $250Free options like LetsEncrypt are available and generally the most recommended; premium certificates cost more but some registrars or hosts will charge for what amounts to time savings and additional advanced features.
Total Estimated Cost$10 - $570 per year

Strongly Recommended Maintenance Costs:

ServiceAnnual CostCost Note
Software Updates, Licenses$0 - $1,000Costs depend on the website type, and number of paid third-party services it depends on.
Third-Party Services$0 - $1,000These are the services that your website directly depends on as part of its essential functionality.
Backup and Security Services$50 - $300Choice of tools and level of service affects cost.
Technical Support and Troubleshooting$300 - $2,000Varies with the complexity of issues and response time required.
Total Estimated Cost$350 - $3,300 per year

Optional Maintenance Costs:

EnhancementAnnual CostCost Note
Advanced SEO Tools$300 - $1,200Depends on the selected tools and scale of SEO efforts.
Professional Content Creation$500 - $2,000Varies based on the volume and type of content produced.
Email Marketing Services$120 - $1,200Cost influenced by the size of your email list and the features required.
Total Estimated Cost$920 - $3,400+ per year

All Maintenance Costs:

CategoryTotal Estimated Annual Cost
Absolutely Required Maintenance Costs$10 - $570
Strongly Recommended Maintenance Costs$350 - $3,300
Optional Maintenance Costs$920 - $3,400+
Grand Total Estimated Annual Maintenance Cost$1,280 - $7,270+

The price ranges provided in this guide are intended to be informative. For those who are new to managing websites, it's important to understand that your expenses will largely depend on the scale and complexity of your site, as well as its traffic. In the beginning, when your site likely has minimal traffic and requires less in terms of resources and functionality, you should expect to pay closer to the lower end of these estimates. As your site grows and its needs evolve, your maintenance costs may increase accordingly.

The aim is to give you a clear picture of potential expenses so you can plan effectively, not to deter you with the prospect of high costs. Many websites operate efficiently with minimal expenses, especially when they leverage free resources such as Let's Encrypt for SSL/TLS certificates, opt for basic hosting packages suitable for their current traffic levels, and use open-source software that doesn't require expensive licenses.

Cost-Saving Tips

Let's look at ways to save on money and time without sacrificing website quality:

  • Use Open-Source Resources: High-quality, open-source content management systems, themes, plugins, and tools available that require no cost to use. Leveraging these can significantly reduce your expenses.
  • Opt for Shared Hosting: Use shared hosting services when starting out, which are less expensive than dedicated hosting plans. You can always upgrade as your site grows and demands more resources.
  • Learn Basic Web Maintenance Skills: Acquire skills in basic web design, content management, and SEO to save you from spending on professional services for small updates and changes.
  • Automate Where Possible: Buy Tools like Page Tool that offer a pragmatic solution for basic website management, allowing you to perform essential tasks more efficiently than manual methods. Tools and plugins can automate backups, security scanning, and SEO tasks. While some may have a small upfront cost, they can save a lot of time (and therefore money) in the long run.
  • Use Free SSL Certificates: Secure your site with free SSL certificates from providers like Let's Encrypt instead of purchasing premium certificates when starting.
  • Be Strategic About Content: Develop a content strategy that maximizes the impact of your efforts which can make your content creation budget go further.
  • Invest in Services: Use professional website management services. WPCharger provides advanced management specifically for WordPress sites, across several pricing plans starting at $19 with differences in maintenance frequency, depth of maintenance, depth of UX testing, the level of security, and more. Finding a service that uniquely aligns with your website's platform and needs can offer both time savings and tailored support.

Ultimately, finding the right balance between time and money will depend on your specific circumstances, skills, and website needs. While DIY can be a cost-effective approach, ensure it doesn't lead to over-committing time you may not have. Sometimes, investing in certain services or tools can free up your time to focus on what matters.

Keep in mind, effective website management involves periodically reviewing and adjusting your strategy to align with your site's evolving needs and the changing costs. Embrace flexibility in your approach and consider consulting professionals for tailored advice when necessary.